Shipping Policy

Effective Date: 21 March 2026

AskAstrologer.in provides digital astrology services. No physical products are shipped.


1. Nature of Delivery

    All services are delivered digitally.

    • Final answers are sent via email
    • Updates and communication are shared via WhatsApp

    No physical shipment or courier is involved.


    2. Delivery Timeline

      • Standard delivery time is between 6 to 24 hours
      • In some cases, delivery may take up to 48 hours due to:
        • Depth of analysis required
        • Complexity of the question
        • High demand

      We do not guarantee exact delivery time.


      3. Delays

        While most responses are delivered within the stated timeframe, delays may occur in rare cases.

        Such delays do not qualify for refunds.


        4. Incorrect Contact Details

          Users are responsible for providing correct:

          • Email address
          • Phone number

          We are not responsible for failed delivery due to incorrect or incomplete contact details.


          5. Support

            If you have not received your response within the expected timeframe, you can contact us:

            Email: help@askastrologer.in

            Help Center: askastrologer.in/help

            WhatsApp: +91-8780110221